Delivery and Shipping

 

 

Processing and Shipping Times

 

Your order is processed with the utmost care.

• Preparation Time: All orders are prepared and shipped within 24 to 48 business hours (excluding weekends and holidays) after payment validation.

• Notification: As soon as your package is shipped, you will receive a confirmation email containing your tracking number.

 

Delivery Options and Rates

 

We offer several delivery options for mainland France, Europe, and International.

• Delivery times are indicative and may be extended during peak periods (sales, holiday season, etc.).

 

Absolutely! Here is a model of a delivery information page for a B2C ready-to-wear e-commerce site, structured clearly and comprehensively.

---

 

Delivery and Shipping

 

 

Processing and Shipping Times

 

Your order is processed with the utmost care.

• Preparation Time: All orders are prepared and shipped within 24 to 48 business hours (excluding weekends and holidays) after payment validation.

• Notification: As soon as your package is shipped, you will receive a confirmation email containing your tracking number.

 

Delivery Options and Rates

 

We offer several delivery options for mainland France, Europe, and International.

• Delivery times are indicative and may be extended during peak periods (sales, holiday season, etc.).

---

 

Free Delivery

 

Enjoy FREE standard delivery for any order over [Amount: e.g. 75 €] in mainland France. The shipping cost will be automatically deducted at checkout.

---

 

Track Your Order

 

 

How to track my package?

 

1. As soon as your order is shipped, you will receive a shipping email.

2. This email contains a tracking number and a direct link to our carrier's website.

3. You can also find the tracking number in your Customer Area, under the "My Orders" section.

• Tracking may take a few hours to activate after receiving the email.

---

 

Important Information

 

 

Customs and Taxes (Outside EU)

 

For deliveries outside the European Union, customs fees, import taxes, or other charges may apply upon the package's arrival in the destination country. These fees are the exclusive responsibility of the customer and are not included in the purchase price or shipping costs. We encourage you to check your country's customs regulations.

 

Delivery Address

 

Please ensure that the delivery address provided is complete and accurate (first name, last name, street number, postal code, city, etc.). In case of an error or an unclaimed package returned to our warehouses, the re-shipping costs will be at your expense.

 

Lost or Damaged Package

 

If your package is damaged upon receipt or considered lost after the maximum delivery time, please contact our customer service immediately via WhatsApp, indicating your order number. We will open an investigation with the carrier and take the necessary steps to offer you a quick solution.

---

 

A question about your delivery?

 

Our Customer Service is here to help you! Contact us.